Terms and conditions for public courses
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Terms and conditions for training courses

The 'Client' is the company or organisation that is liable for payment of the course fee. The following terms and conditions, together with a quotation if provided, form the entire contract between Forecast Solutions Planning Ltd, referred to as 'Forecast Solutions' and the 'Client'.

  1. Training may take place at the Forecast Solutions preferred venue, at the Client's office or at some other agreed location.

  2. When delegates are planned to participate in worked exercises based on Microsoft Excel, the Client will be expected to provide suitable computers for the delegates with Excel installed.

  3. If courses are carried out a venue provided by Forecast Solutions, lunch and refreshments during course days will be provided by Forecast Solutions.

  4. Any accommodation required by Client delegates is the responsibility of the Client.

  5. If courses are carried out at Client premises, the Client will provide a suitable meeting room equipped with a projector and whiteboard / flipchart, plus lunch and refreshments as required.

  6. Other course materials will be provided by Forecast Solutions

  7. Unless separately agreed course fees must be received in full at least 7 days before the course start date.

  8. A reschedule of course dates is accepted subject to notification at least 15 days prior to the course start date and provided the revised course date agreed is less than 60 days ahead of the date first set.

  9. If a course is cancelled by the Client 15 days or more prior to the course start date a cancellation fee of 20% of the course fee will be payable.  If cancelled less than 15 days prior to the start date the cancellation fee is 100% of the course fee.

  10. Failure to pay a course fee by the due date does not remove the obligation to pay the course fee or cancellation fee that applies.